Ear Infection Treatment

$39

Professional care for ear pain and pressure, no office visit required. Now treating patients in Texas and Florida exclusively.

If you are experiencing dull aches, pain, or a feeling of fullness in your ear, you don't need to sit in a waiting room to get relief. Our providers can evaluate your symptoms online and send a prescription to your pharmacy today.

Common symptoms we treat (but not limited to)

Ear pain (throbbing or sharp)

Feeling of "fullness" or pressure in the ear canal

Itching or irritation in the ear

Muffled hearing due to congestion

Location Confirmation

Please confirm you are currently located in Texas or Florida. Our medical team is providing asynchronous care and at-home test kits exclusively to residents in these states at this time.

How the Consultation Works

Select your symptoms: Choose from our six care categories, including Sinuses, Cold & Flu, and STIs.

Quick check-in: Create your account, upload a valid ID (required for your safety), and complete a $39 consultation payment.

Share the details: Fill out a brief intake form about your health history and current symptoms.

Provider Review: A licensed clinician will review your case and message you through our secure platform within 4 business hours.

Treatment Plan: If treatment is appropriate, we will send a prescription directly to the local pharmacy of your choice.

Pharmacy Pick Up: Your pharmacy will notify you when your order is ready for pick up.

When to Seek In-Person Care

To ensure your safety, please seek immediate in-person medical attention at an urgent care or ER if you experience one or more of the following:

Facial drooping

Unusually stiff neck

Sudden hearing loss

Pus or blood draining from the ear

Swelling OR redness behind the ear

Unusually severe headache or feeling confused

Your Treatment Plan

If a diagnosis is confirmed, your Zalud provider will send a prescription directly to your local pharmacy. You will receive a notification via your secure Zalud dashboard as soon as the provider has reviewed your case and made a decision.

Please contact your chosen pharmacy directly to confirm when your medication is ready for pickup.

Before you start, have these ready:

Your ID: A clear photo of your Driver’s License or Passport.

Your Pharmacy: Know the address of the pharmacy where you want to pick up your medication.

Frequently Asked Questions

How can a doctor diagnose an ear infection without seeing me in person?

Our providers use a detailed medical intake form designed to capture the specific nature of your symptoms, your medical history, and any "red flag" indicators. By analyzing the type of pain, the presence of pressure, and recent cold or allergy symptoms, our clinical team can safely determine if you are a candidate for asynchronous treatment or if an in-person physical exam (using an otoscope) is necessary for your safety.

What kind of medications do you prescribe?

Depending on your symptoms and history, your provider may prescribe antibiotic ear drops, oral antibiotics, or suggest specific over-the-counter treatments to manage pain and congestion.

How long does service take?

You will receive a response from a provider within 4 hours, though it is often much faster.

How do I choose my pharmacy?

During the intake process, you will be able to search for and select any pharmacy that is convenient for you. We can send prescriptions to all major chains and local independent pharmacies.

What if the doctor decides they can't treat me online?

Your safety is our priority. If your provider determines that your symptoms require a physical exam or a specialist, they will let you know via the dashboard and provide guidance on seeking in-person care. In these cases, you will not be charged the consultation fee.

Can I use this service for my child?

Currently, Zalud is only available for adults aged 18 and older. Because ear infections in children often require a physical examination of the eardrum to prevent complications, we recommend seeing a pediatrician for anyone under 18.

Will this cover the cost of my medication?

The $39 fee covers your medical evaluation and the creation of your treatment plan by a Zalud provider. It does not include the cost of the medication at the pharmacy. If you have insurance, you can use it at your local pharmacy to pay for the prescription.

Location Confirmation

Please confirm you are currently located in Texas or Florida. Our medical team is providing asynchronous care and at-home test kits exclusively to residents in these states at this time.