Ear Infection

$39

Professional care for ear pain and pressure, no office visit required. Now treating patients in Texas and Florida exclusively.

If you are experiencing dull aches, pain, or a feeling of fullness in your ear, you don't need to sit in a waiting room to get relief. Our providers can evaluate your symptoms online and send a prescription to your pharmacy today.

Common symptoms we treat (but not limited to)

Ear pain (throbbing or sharp)

Feeling of "fullness" or pressure in the ear canal

Itching or irritation in the ear

Muffled hearing due to congestion

How the Consultation Works

Select your symptoms: Choose from our six care categories, including Sinuses, Cold & Flu, and STIs.

Quick check-in: Create your account, upload a valid ID (required for your safety), and complete a $39 consultation payment.

Share the details: Fill out a brief intake form about your health history and current symptoms.

Provider Review: A licensed clinician will review your case and message you through our secure platform within 4 business hours.

Treatment Plan: If treatment is appropriate, we will send a prescription directly to the local pharmacy of your choice.

Pharmacy Pick Up: Your pharmacy will notify you when your order is ready for pick up.

When to Seek In-Person Care

To ensure your safety, please seek immediate in-person medical attention at an urgent care or ER if you experience one or more of the following:

Facial drooping

Unusually stiff neck

Sudden hearing loss

Pus or blood draining from the ear

Swelling OR redness behind the ear

Unusually severe headache or feeling confused

Your Treatment Plan

If a diagnosis is confirmed, your Zalud provider will send a prescription directly to your local pharmacy. You will receive a notification via your secure Zalud dashboard as soon as the provider has reviewed your case and made a decision.

Please contact your chosen pharmacy directly to confirm when your medication is ready for pickup.

Before you start, have these ready:

Your ID: A clear photo of your Driver’s License or Passport.

Your Pharmacy: Know the address of the pharmacy where you want to pick up your medication.

Frequently Asked Questions

Who is eligible for online treatment?

This service is available to adults ages 18–64 who meet the clinical criteria for treatment. If you are enrolled in Medicare, you may not use Zalud Health for medical services that are covered by your Medicare plan. Federal regulations limit our ability to provide these services to patients enrolled in this program. We recommend seeking care from a provider who participates in your health plan. Eligibility may also depend on your symptoms, medical history, and the severity of your condition. If online care isn’t appropriate for you, your provider will let you know and recommend the appropriate next steps.

How can a doctor evaluate a possible ear infection without seeing me in person?

Our providers review a detailed medical intake form covering your symptoms, medical history, and any warning signs. With this information, they can determine whether online care is appropriate for you or if you need an in-person evaluation, including an ear exam with an otoscope.

What kind of medications do you prescribe?

Depending on your symptoms and medical history, your provider may prescribe ear drops, antibiotics when appropriate, or recommend over-the-counter options to help relieve pain and other symptoms.

How long does the service take?

A provider will review your medical intake within 4 hours, though it is often much faster.

How do I choose my pharmacy?

During the process, you’ll be able to search for and select the pharmacy that is most convenient for you. We can send electronic prescriptions to major pharmacy chains and many local independent pharmacies.

What if the doctor decides they can't treat me online?

Your safety is our priority. If your symptoms require an ear exam, an in-person evaluation, specialist care, or additional testing, your provider will let you know and recommend the appropriate next steps. If we determine that online care is not appropriate for you, your consultation fee will be refunded.

Can I use this service for my child?

No. Zalud currently offers this service only to adults ages 18–64. For anyone under 18, we recommend consulting a pediatrician.

Will this cover the cost of my medication?

The $39 fee covers your medical consultation, provider review, and treatment plan. It does not include the cost of medication at the pharmacy. You can use your insurance, a prescription discount card, or pay out of pocket at the pharmacy.

When do you offer refunds for online visits?

If your provider determines that you need to see a specialist or seek emergency care instead, we’re happy to provide a full refund for your visit.

Location Confirmation

Please confirm you are currently located in Texas or Florida. Our medical team is providing asynchronous care and at-home test kits exclusively to residents in these states at this time.