Professional care for ear pain and pressure, no office visit required.
If you are experiencing dull aches, pain, or a feeling of fullness in your ear, you don't need to sit in a waiting room to get relief. Our providers can evaluate your symptoms online and send a prescription to your pharmacy today.
Facial drooping
Unusually stiff neck
Sudden hearing loss
Pus or blood draining from the ear
Swelling OR redness behind the ear
Unusually severe headache or feeling confused
Select your symptoms: Choose from our six care categories, including Sinuses, Cold & Flu, and STIs.
Quick check-in: Create your account, upload a valid ID (required for your safety), and complete a $39 consultation payment.
Share the details: Fill out a brief intake form about your health history and current symptoms.
Provider Review: A licensed clinician will review your case and message you through our secure platform within 4 business hours.
Treatment Plan: If treatment is appropriate, we will send a prescription directly to the local pharmacy of your choice.
Pharmacy Pick Up: Your pharmacy will notify you when your order is ready for pick up.
For your safety, some symptoms require a physical exam or specialized tools. Please visit an urgent care or ER if you experience:
Sudden, total loss of hearing
Fluid, pus, or blood draining from the ear
Severe dizziness or loss of balance
Swelling or redness behind the ear
If a diagnosis is confirmed, your Zalud provider will send a prescription directly to your local pharmacy. You will receive a notification via your secure Zalud dashboard as soon as the provider has reviewed your case and made a decision.
Please contact your chosen pharmacy directly to confirm when your medication is ready for pickup.
Before you start, have these ready:
Your ID: A clear photo of your Driver’s License or Passport.
Your Pharmacy: Know the address of the pharmacy where you want to pick up your medication.
Our providers use a detailed medical intake form designed to capture the specific nature of your symptoms, your medical history, and any "red flag" indicators. By analyzing the type of pain, the presence of pressure, and recent cold or allergy symptoms, our clinical team can safely determine if you are a candidate for asynchronous treatment or if an in-person physical exam (using an otoscope) is necessary for your safety.
Depending on your symptoms and history, your provider may prescribe antibiotic ear drops, oral antibiotics, or suggest specific over-the-counter treatments to manage pain and congestion.
You will receive a response from a provider within 4 hours, though it is often much faster.
During the intake process, you will be able to search for and select any pharmacy that is convenient for you. We can send prescriptions to all major chains and local independent pharmacies.
Your safety is our priority. If your provider determines that your symptoms require a physical exam or a specialist, they will let you know via the dashboard and provide guidance on seeking in-person care. In these cases, you will not be charged the consultation fee.
Currently, Zalud is only available for adults aged 18 and older. Because ear infections in children often require a physical examination of the eardrum to prevent complications, we recommend seeing a pediatrician for anyone under 18.
The $39 fee covers your medical evaluation and the creation of your treatment plan by a Zalud provider. It does not include the cost of the medication at the pharmacy. If you have insurance, you can use it at your local pharmacy to pay for the prescription.
En Zalud, tu privacidad importa tanto como tu salud. Algunas cookies son esenciales para que el sitio funcione. Otras nos ayudan a mejorar tu experiencia, ofrecerte servicios más relevantes y entender cómo te atendemos mejor.
In Zalud, your privacy matters as much as your health. Some cookies are essential for the site to work. Others help us improve your experience and offer more relevant health services. Use the categories on the left to manage your choices at any time.
Estas cookies son esenciales para que el sitio de Zalud funcione correctamente. Sin ellas, no podrías usar nuestros servicios básicos como iniciar sesión, acceder a tu cuenta o navegar de forma segura.
These cookies are essential for Zalud to work. Without them, you wouldn't be able to log in, access your account, or navigate securely.
Estas cookies recuerdan tus preferencias de idioma y configuración para que tu experiencia con Zalud sea más cómoda y personalizada. Si las desactivas, algunos ajustes podrían no guardarse entre visitas.
These cookies remember your language preferences and settings so your Zalud experience is more comfortable. Disabling them may mean some preferences won't be saved.
Nos ayudan a entender cómo usas Zalud — qué páginas visitas más y cómo navegas — para que podamos mejorar el servicio. Toda la información es anónima y agregada. Nunca se usa para identificarte.
These help us understand how you use Zalud so we can improve our service. All data is anonymous and aggregated — it's never used to identify you.
Estas cookies pueden usarse para mostrarte anuncios sobre servicios de salud que sean relevantes para ti en otros sitios. No almacenan información personal directamente, pero identifican tu navegador de forma única.
These cookies may be used to show you relevant health service ads on other sites. They don't store personal information directly but do uniquely identify your browser.
