Medical care for urinary tract infection (UTI) symptoms, no office visit required. Now treating patients in Texas and Florida exclusively.
When you’re dealing with painful burning, constant urges to pee, and pelvic pressure, the last thing you want is a crowded waiting room. Our providers can assess your symptoms and send a prescription to your local pharmacy from the comfort of home.
Burning or pain when you urinate
Needing to urinate more often than usual
A sudden, strong urge to urinate that is hard to hold
Pain or pressure in the lower belly, just above the pubic bone
Cloudy or strong-smelling urine, along with the symptoms above
Select your symptoms: Based on your symptoms, choose from one of our offered treatment options.
Quick check-in: Create your account, upload a valid ID (required for your safety), and complete a $39 consultation payment.
Share the details: Fill out a brief intake form about your health history and current symptoms.
Provider Review: A licensed clinician will review your case and message you through our secure platform within 4 business hours.
Treatment Plan: If treatment is appropriate, we will send a prescription directly to the local pharmacy of your choice.
Pharmacy Pick Up: Your pharmacy will notify you when your order is ready for pick up.
To ensure your safety, please seek immediate in-person medical attention at an urgent care or ER if you experience one or more of the following:
Pain in the lower back or side (kidney area)
Nausea or vomiting
Feeling very ill, weak, confused, dizzy, or faint
Being unable to urinate
You are pregnant or think you might be
You were assigned male at birth (we do not treat men for UTIs at this time)
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If a diagnosis is confirmed, your Zalud provider will send a prescription directly to your local pharmacy. You will receive a notification via your secure Zalud dashboard as soon as the provider has reviewed your case and made a decision.
Please contact your chosen pharmacy directly to confirm when your medication is ready for pickup.
Before you start, have these ready:
Your ID: A clear photo of your Driver’s License or Passport.
Your Pharmacy: Know the address of the pharmacy where you want to pick up your medication.
This service is available to adults ages 18–64 who meet the clinical criteria for treatment. If you are enrolled in Medicare, you may not use Zalud Health for medical services that are covered by your Medicare plan. Federal regulations limit our ability to provide these services to patients enrolled in this program. We recommend seeking care from a provider who participates in your health plan. Eligibility may also depend on your symptoms, medical history, and the severity of your condition. If online care isn’t appropriate for you, your provider will let you know and recommend the appropriate next steps.
Our providers review a detailed medical intake form covering symptoms such as burning when you urinate, frequent urges to go, or pressure in the lower abdomen. Based on established clinical guidelines, they can evaluate your symptoms and medical history to determine whether treatment is appropriate, as long as there are no signs of a more complicated infection.
If treatment is appropriate, your provider may prescribe an antibiotic to treat the infection and send the prescription directly to the pharmacy you choose. They may also recommend over-the-counter options to help relieve pain, burning, or discomfort while treatment begins to work.
A provider will review your medical intake within 4 hours, though it is often much faster. If treatment is appropriate, your prescription will be sent electronically to your chosen pharmacy.
Your safety is our priority. If you have fever, chills, back or side pain, severe nausea, or other symptoms that may indicate a more complicated infection, you may need an in-person evaluation or additional testing. If our providers determine that online care is not appropriate for you, they will guide you on the next steps and your consultation fee will be refunded.
The $39 fee covers your medical consultation, provider review, and treatment plan. It does not include the cost of medication at the pharmacy. You can use your insurance, a prescription discount card, or pay out of pocket at the pharmacy.
If your provider determines that you need to see a specialist or seek emergency care instead, we’re happy to provide a full refund for your visit.
Please confirm you are currently located in Texas or Florida. Our medical team is providing asynchronous care and at-home test kits exclusively to residents in these states at this time.
En Zalud, tu privacidad importa tanto como tu salud. Algunas cookies son esenciales para que el sitio funcione. Otras nos ayudan a mejorar tu experiencia, ofrecerte servicios más relevantes y entender cómo te atendemos mejor.
In Zalud, your privacy matters as much as your health. Some cookies are essential for the site to work. Others help us improve your experience and offer more relevant health services. Use the categories on the left to manage your choices at any time.
Estas cookies son esenciales para que el sitio de Zalud funcione correctamente. Sin ellas, no podrías usar nuestros servicios básicos como iniciar sesión, acceder a tu cuenta o navegar de forma segura.
These cookies are essential for Zalud to work. Without them, you wouldn't be able to log in, access your account, or navigate securely.
Estas cookies recuerdan tus preferencias de idioma y configuración para que tu experiencia con Zalud sea más cómoda y personalizada. Si las desactivas, algunos ajustes podrían no guardarse entre visitas.
These cookies remember your language preferences and settings so your Zalud experience is more comfortable. Disabling them may mean some preferences won't be saved.
Nos ayudan a entender cómo usas Zalud — qué páginas visitas más y cómo navegas — para que podamos mejorar el servicio. Toda la información es anónima y agregada. Nunca se usa para identificarte.
These help us understand how you use Zalud so we can improve our service. All data is anonymous and aggregated — it's never used to identify you.
Estas cookies pueden usarse para mostrarte anuncios sobre servicios de salud que sean relevantes para ti en otros sitios. No almacenan información personal directamente, pero identifican tu navegador de forma única.
These cookies may be used to show you relevant health service ads on other sites. They don't store personal information directly but do uniquely identify your browser.
