Professional care for pink eye and irritation, no office visit required.
Eye infections are highly contagious and uncomfortable. Our care model allows you to get a diagnosis and a prescription without having to sit in a public waiting room.
Recent eye injury
Unusually stiff neck
Moderate to severe eye pain
Sudden change in vision or loss of vision
Unusually severe headache or feeling confused
Swelling or redness around the eyelids WITH fever
Select your symptoms: Choose from our six care categories, including Sinuses, Cold & Flu, and STIs.
Quick check-in: Create your account, upload a valid ID (required for your safety), and complete a $39 consultation payment.
Share the details: Fill out a brief intake form about your health history and current symptoms.
Provider Review: A licensed clinician will review your case and message you through our secure platform within 4 business hours.
Treatment Plan: If treatment is appropriate, we will send a prescription directly to the local pharmacy of your choice.
Pharmacy Pick Up: Your pharmacy will notify you when your order is ready for pick up.
Please seek immediate in-person care for:
Moderate to severe eye pain
Sudden change in vision or loss of vision
Extreme sensitivity to light
Feeling like there is a foreign object stuck in the eye
If an infection is confirmed, your provider will send a prescription directly to your local pharmacy. You will receive a notification via your secure Zalud dashboard as soon as the provider has reviewed your case and made a decision.
Please contact your chosen pharmacy directly to confirm when your medication is ready for pickup.
Before you start, have these ready:
Your ID: A clear photo of your Driver’s License or Passport.
Your Pharmacy: Know the address of the pharmacy where you want to pick up your medication.
Our providers use a detailed medical intake form designed to capture the specific nature of your symptoms, your medical history, and any "red flag" indicators. By analyzing the type of discharge, the level of redness, and the presence of itching or pain, our clinical team can safely determine if you are a candidate for asynchronous treatment or if an in-person physical exam is necessary for your safety.
Depending on your symptoms and history, your provider may prescribe antibiotic or anti-inflammatory eye drops, or suggest specific over-the-counter treatments to manage irritation and swelling.
You will receive a response from a provider within 4 hours, though it is often much faster.
During the intake process, you will be able to search for and select any pharmacy that is convenient for you. We can send prescriptions to all major chains and local independent pharmacies.
Your safety is our priority. If your provider determines that your symptoms require a physical exam, specialized imaging, or immediate in-person attention, they will let you know via the dashboard and provide guidance on seeking care. In these cases, you will not be charged the consultation fee.
Currently, Zalud is only available for adults aged 18 and older. Because eye infections in children can be highly contagious and sometimes require a physical exam to rule out other pediatric issues, we recommend seeing a pediatrician for anyone under 18.
The $39 fee covers your medical evaluation and the creation of your treatment plan by a Zalud provider. It does not include the cost of the medication at the pharmacy. If you have insurance, you can use it at your local pharmacy to pay for the prescription.
En Zalud, tu privacidad importa tanto como tu salud. Algunas cookies son esenciales para que el sitio funcione. Otras nos ayudan a mejorar tu experiencia, ofrecerte servicios más relevantes y entender cómo te atendemos mejor.
In Zalud, your privacy matters as much as your health. Some cookies are essential for the site to work. Others help us improve your experience and offer more relevant health services. Use the categories on the left to manage your choices at any time.
Estas cookies son esenciales para que el sitio de Zalud funcione correctamente. Sin ellas, no podrías usar nuestros servicios básicos como iniciar sesión, acceder a tu cuenta o navegar de forma segura.
These cookies are essential for Zalud to work. Without them, you wouldn't be able to log in, access your account, or navigate securely.
Estas cookies recuerdan tus preferencias de idioma y configuración para que tu experiencia con Zalud sea más cómoda y personalizada. Si las desactivas, algunos ajustes podrían no guardarse entre visitas.
These cookies remember your language preferences and settings so your Zalud experience is more comfortable. Disabling them may mean some preferences won't be saved.
Nos ayudan a entender cómo usas Zalud — qué páginas visitas más y cómo navegas — para que podamos mejorar el servicio. Toda la información es anónima y agregada. Nunca se usa para identificarte.
These help us understand how you use Zalud so we can improve our service. All data is anonymous and aggregated — it's never used to identify you.
Estas cookies pueden usarse para mostrarte anuncios sobre servicios de salud que sean relevantes para ti en otros sitios. No almacenan información personal directamente, pero identifican tu navegador de forma única.
These cookies may be used to show you relevant health service ads on other sites. They don't store personal information directly but do uniquely identify your browser.
